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JOB POSTINGService and Support AdministratorSummary:&nbsp; Summary: Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp; Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp; Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individuals choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;December 2nd 2024How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity EmployerPosting Removal Date January 31st 2025

Medina County Board of Developmental Disabilities

Service and Support Administrator

Howmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner power generation. Howmet Dover Casting is a world-class supplier of complex, investment-cast turbine airfoils and other components for the aircraft engine and industrial gas turbine industries. Howmet Dover Alloy is a world-class supplier of vacuum and air-melted nickel- and cobalt-based superalloys to aerospace, gas turbine, medical and other high-technology industrial markets. Along with your pay, our company provides you with a comprehensive package of benefits that is competitive with other leading companies. Some of our benefits include: Paid vacation each year, based on length of service; 13 paid holidays per year; 401(k) Retirement Savings Plan, company may match a percentage of your pre-tax contributions; Employer contribution to your Retirement Savings Plan account each pay period; Medical/Prescription Drug/Dental/Vision benefits offered upon hire; Employee Life Insurance, Employee Assistance Program (EAP), Tuition Assistance Program; Free fitness center membership. Job Summary The Maintenance Planner is responsible for the management of equipment spare parts, common maintenance tooling, daily/weekly/monthly reports, spare parts storage area, and preventive maintenance reporting. This role is best suited for someone who can demonstrate proficiency in organizational skills, Microsoft Excel, and a self-motivated attitude. Must become proficient with the software MP-2 and Fluke which all the work orders originate. This position will work with the Maintenance Supervisors and Operations leadership to support Production by managing the equipment inventory and assisting in the management of the preventive maintenance program. ENVIRONMENTAL HEALTH &amp; SAFETY RESPONSIBILITIES <ul><li>Expected to assist in the implementation of Howmet Aerospace’s EHS value and policy statement and its accompanying principles;</li><li>Comply with all department, facility, Corporate and Regulatory EH&amp;S regulations.</li><li>Wear all required personal protective equipment;</li><li>Report all job-related illness and injuries. (Per employee handbook);</li><li>Report all Safety, Health &amp; Environmental concerns to your supervisor in a timely manner;</li><li>Attend all EH&amp;S training.</li></ul> Essential Duties and Responsibilities, not limited to: This is a representative summary of the major duties and responsibilities and is not all inclusive. Incumbent(s) may and may be required to perform additional, position-specific tasks. <ul><li>Prepare the Preventative Maintenance work orders for the Maintenance team on a weekly basis.</li><li>Assist in the development of general Maintenance procedures and work instructions.</li><li>Responsible for requesting quotations for spare parts based on technical request from Engineering and Maintenance teams.</li><li>Schedule pump and part rebuilds, shipment, lead times and POs&nbsp;</li><li>Review existing work orders and work instructions and compare with other sites, to optimize&nbsp;</li><li>Transfer MP2 Data and assets to the new Fluke CMMS system&nbsp;</li><li>Order and track spare parts requests in the on-site Purchasing system.</li><li>Organize and record all ordered, received, on hold, and cancelled requests such that the information can be readily retrieved and shared.</li><li>Able to create, utilize, and manipulate information in MS Excel to sort large amounts of data into a presentable format.</li><li>Maintain the database of Critical Equipment Spare Part and create identification tags for parts that are received in.</li><li>Manage the maintenance common tooling process.</li><li>Comfortable walking onto the Production floor to receive incoming spare parts and manage the spare parts storage area.</li><li>Gather data from multiple system sources and create re-occurring reports for the on-site management team.</li><li>Assist in the planning of Maintenance shut down jobs working with the Maintenance Supervisor and Facilities Engineering team.</li><li>Manage consumable Preventive Maintenance spares / components as they are used throughout the year.</li><li>Demonstrate a basic understanding of Mechanical, Hydraulic, and Electrical system principles.</li><li>Maintains a safe and organized workstation and follows all company policy, safety, and procedures.</li><li>Performs all other duties as assigned.</li></ul> Skills and Abilities <ul><li>Proficiency with MP-2, Microsoft Office Suite, specifically in Excel.</li><li>Proficiency managing/organizing business inventory</li></ul> Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Basic Qualifications: <ul><li>High School Diploma/GED from an accredited institution</li><li>Minimum 1 year of experience working in a manufacturing environment or maintenance related field (Hydraulic Systems, CNC Machines, Water Jets, Mechanical Systems, Electrical Systems, Welding, or Facilities/General Maintenance).</li><li>Minimum 3 years of experience working in an office administrative position utilizing computer software to manage inventory and schedule business related operations.</li><li>This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.</li><li>​Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul> Preferred Qualifications: <ul><li>Associate or bachelor’s degree from an accredited institution in business or technical related fields.</li><li>3 years of experience working in a manufacturing environment or maintenance related field (Hydraulic Systems, CNC Machines, Water Jets, Mechanical Systems, Electrical Systems, Welding or Facilities/General Maintenance)</li><li>5 years of experience working in an office administrative position utilizing computer software to manage inventory and schedule business related operations</li></ul> Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Maintenance Planner (Casting)

<h2>Job Description:</h2><h2>Financial Consultant</h2>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h2>The Purpose of Your Role</h2>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h2>The Expertise We're Looking For</h2><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h2>The Skills You Bring</h2><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h2>Our Investments in You</h2>Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h2>The Value You Deliver</h2><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h2>Certifications:</h2>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Fidelity Investments

Financial Consultant - Bethesda, MD

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments.&nbsp;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers.&nbsp;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The&nbsp;Enterprise Control Management Utility within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line GRC teamsThe&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Desired Qualifications:<ul><li>Bachelor’s Degree in a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous. </li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager of Product & Systems Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Product, the Business Operations team supports product operations, customer experience, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight. We partner closely with Control Management in the First Line of Defense.About the Role:The Senior Manager, Digital Product Operations will partner with the Corporate Program Product Management team with their Go to Market (GTM) planning to develop and launch a fully integrated Card + Expense Management solution. The Senior Mgr will provide PMO support to the risk and controls workstream and devise the plan to uplift the operational environment to meet Amex control and risk governance standards. The successful candidate will develop a deep knowledge of Expense Management product experiences and operational processes and be a key player in driving a core GCS product growth strategy.Responsibilities:The Senior Manager, Digital Product Operations will:<ul><li>Lead PMO activities to support the risk and controls workstream for Expense Management POA solution to ensure appropriate governance, risk identification, and controls development </li><li>Consult with business partners (Product, LOBCO, GCO, Control Mgmt, etc.) to meet relevant AEMP Policy </li><li>Facilitate interactions between Product and key partners across functional teams (e.g. GCO, Compliance, OE) to help drive issue resolution and decision making</li><li>Maintain structure and governance around managing and tracking the delivery of requirements, maintaining accountability across requirement owners, and ensuring action items are delivered in its entirety and in a timely fashion</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise </li><li>Aid the establishment of a product roadmap and goals linked to enterprise priorities</li><li>Evaluate and assist with prioritization of feature enhancements and product backlog while balancing the needs of customers and internal/external partners</li><li>Proactively communicate risks, dependencies, and key changes to leadership, team members and key partners</li><li>Maintain pulse on external trends, competitive intelligence, and emerging technology to evolve and further innovate our products</li></ul>Required Qualifications:<ul><li>Experience working in either an operational excellence, control, operations, audit, banking or risk role or other relevant experience, preferably with a deep understanding of critical operational risk management lifecycle activities</li><li>Experience managing large cross-functional and complex initiatives</li><li>Strong project management skills (ability to balance multiple priorities with close attention to detail and deliver high quality output)</li><li>Must be highly organized and structured individual with an ability to demonstrate attention to detail, adaptability, flexibility, resourcefulness, and efficiency</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Experience in at least one of the following:&nbsp;<ul><li>Experience working in a highly collaborative, matrixed environment, developing relationships across organizational boundaries and influencing without direct authority</li><li>Ability to effectively prioritize and drive strong results with limited resources</li><li>Working with product, risk, and compliance functions and have a knowledgeable understanding of the various risks and regulatory obligations of American Express</li><li>Comfortable with ambiguity and ability to translate unstructured information to a structured, actionable plan </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul></li><li>Bachelor’s degree in Finance, Business, Risk Management, or related field or equivalent experience</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc) or certifications (e.g., CAPM, PMP) are advantageous</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick problem solvers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.About Credit &amp; Fraud Risk FinanceCredit &amp; Fraud Risk (CFR) Finance team delivers fact-based, decision-driven and high-impact credit-risk related insights and deep analytics, P&amp;L stress tests to support regulatory views and governance processes and the forecasting of Net Loss Provision. The key objective is to drive prudent financial decisions and support credit-risk strategies while ensuring adherence to governance and controls. This position will be part of a highly talented team with strong intellectual curiosity.&nbsp;About The Senior Financial Analyst RoleThe Senior Financial Analyst will be responsible for supporting the forecasting of key P&amp;L lines and related analysis. This position offers the opportunity to understand the dynamics of external (economic) and internal (key metrics) drivers of Amex’s P&amp;L, support senior management with key analysis, and collaborate with multiple cross-functional partners.How will you make an impact in this role?<ul><li>Support development of financial projections across different macroeconomic environments to support various stress testing exercises across AXP, including Bank Holding Company and local market</li><li>Support the development and implementation of an automated solution for forecasting using enterprise data systems such as TM1</li><li>Execute on the team’s data governance, documentation, and process and controls efforts</li><li>Develop ad-hoc analyses in support of the overall stress testing process</li></ul>Minimum qualifications:<ul><li>Bachelor's degree in Accounting, Finance or similar</li><li>Strong Excel skills, including modeling large amounts of data while maintaining strict controls on data quality</li><li>Experience with PowerPoint and the ability to create impactful and cohesive presentations for Senior Management</li><li>Strong understanding of credit card economics</li><li>Ability to handle high pressure environment with aggressive deadlines</li><li>Growth Mindset – Positive and adaptable to a fast paced and dynamic environment</li><li>Excellent communication skills – both verbal and written</li><li>Strong organizational skills and attention to detail</li></ul>Preferred qualifications:<ul><li>2+ years experience in a similar role</li><li>Experience with SQL/TM1 preferred</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Financial Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) has a stated ambition to become the leading payments and working capital provider for Small and Medium Enterprise (SME) businesses helping them say yes to more opportunities. This includes ensuring each customer has access to business-sized purchase capacity, flexible payment options, meaningful rewards, and the powerful backing of American Express.The Card Lending Team supports this objective by developing compelling products, services, and customer engagement strategies to meet small business owners’ evolving buying and payment needs. As a result of career advancement, we are hiring a Senior Manager, Product Management (Pay Over Time) to help drive the continued convergence of our spend and lend card features and introduce new organic growth opportunities to gain more share of our customers’ spending and borrowing needs. The Senior Manager will keep a customer-fist mentality by leading organic portfolio growth initiatives, customer segmentation, digital customer journeys, and compliance partnerships. Key internal partners include: Analytics, Marketing, Risk Management, Charge Card Product, Pricing, Legal, Compliance, Servicing, Finance, and Technology, and Business Operations.<h4>How you will make an impact in this role?</h4><ul><li>Ideate and drive organic growth initiatives to increase tenured customer engagement and feature satisfaction</li><li>Use portfolio analytics and insights to develop a new customer segmentation with Analytics, Risk, and Marketing</li><li>Identify, evaluate, and launch product-specific &amp; portfolio-wide improvements across digital servicing journeys</li><li>Serve as customer champion using customer service and research insights</li><li>Ensure a strong control and compliance environment by establishing effective controls and monitoring practices</li><li>Deepen relationships and collaboration with key internal partner teams&nbsp;</li></ul><h4>Minimum Qualifications:</h4><ul><li>Strong customer-first mentality and experience putting customer insights into action</li><li>Strategic, creative problem solver with strong analytical skills and ability to use insights to drive winning strategies</li><li>Excellent project management skills while balancing multiple business partners and workstreams in parallel</li><li>Thoughtful, concise communicator and consistent track record to communicate effectively to audiences at various levels</li><li>Ability to influence cross-functionally toward shared outcomes and operating in a fast-paced environment</li><li>Good judgment and interpretation of compliance landscape</li><li>Bachelor’s degree or equivalent years of experience</li></ul><h4>Preferred Qualifications:</h4><ul><li>Prior experience working in service of Small Business Owners as a segment</li><li>Prior experience with lending economics</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Product Management (Pay Over Time)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Banking Center of Excellence is a new team within Global Commercial Services (GCS) at American Express.&nbsp;The team is on a mission to expand the concept of American Express membership through a relevant, curated set of&nbsp;financial services&nbsp;products at differentiated&nbsp;value. We recently launched Amex Rewards Checking® and Amex Business Checking®, innovative digital checking accounts with a debit card attached, where customers can earn points as they spend.&nbsp; Digital Product teams at American Express play a central role in identifying customer needs, building outstanding experiences, and leading teams across the company to launch, improve and cultivate products that provide our customers with world-class digital experiences. In this role, you will:<ul><li>Support the Product Development Life Cycle (product roadmap, design, development) for Debit Card features and enhancements with a focus on improving the Debit POS experience through new capabilities.</li><li>Collaborate with key Debit business partners such as product management, credit fraud risk, and marketing to understand business needs and convert them to functional product requirements</li><li>Drive capability development &amp; testing from concept to launch, in partnership with Product Owners, Delivery Managers and QA engineers across the company</li><li>Work closely with Product Managers, UX Designers, and Engineering teams to help convert functional requirements to features and user stories</li><li>Support product &amp; process design with team members and cross-functional partners across the organization to account for requirements from credit &amp; fraud risk, financial crimes, compliance, regulatory &amp; legal</li><li>Document user stories, business rules, use cases, and process flows for new features </li><li>Document and communicate as-is and as-built capabilities </li><li>Participate and contribute in scrum ceremonies with engineering teams</li></ul>Minimum Qualifications:<ul><li>You have 1-3 years of Product Management and/or Product Development experience with digital financial products</li><li>You have recent experience in the Agile Product Development methodology</li><li>You have experience acting as a liaison between business &amp; tech teams (engineers, strategic technology partnerships etc.) to define, prioritize, &amp; deliver projects</li><li>You have experience collaborating with a cross-functional team and are a team-player </li><li>You are a problem solver with strong critical and analytical skills</li><li>You have excellent project/process management and prioritization skills</li><li>You have excellent written and verbal communications skills with experience working closely with all levels of an organization</li><li>Bachelor's degree or equivalent work experience in product management and/or engineering</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Associate - Digital Product Management - Debit Card

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Manager of Brand &amp; Reputation Communications will be part of a team&nbsp;responsible for building and protecting the American Express brand through work with the&nbsp;Global Advertising and Brand Management (GABM) division. Communications initiatives will support priority Brand narratives, including enhancing the value of American Express membership, backing communities, and marketing leadership and innovation.The Manager should have a passion for the American Express brand, an understanding of the evolving media and marketing environment, the ability to proactively craft external and internal communications strategies and drive results, a collaborative attitude, creative- and risk-mindset, and the ability to move with agility and make decisions quickly and effectively.This role will report to the U.S.-based Director, Brand &amp; Reputation Communications, and also support the U.S.-based Vice President, Corporate Affairs &amp; Communications.How will you make an impact in this role?<ul><li>Develop and implement comprehensive communications strategies, approaches, and content in a fast-paced environment with close attention to detail to engage internal and external partners and advance business goals. This includes clear and concise writing tailored to relevant audiences and channels.</li><li>Develop materials across external and internal communications including internal memos, messaging, talking points, Q&amp;As, press releases, and visual content.</li><li>Set ambitious KPI-driven goals and use measurement to help inform and enhance communications strategy.</li><li>Support executive thought-leadership for GABM senior leaders, across media interviews, speaking engagements, award submissions, etc.</li><li>Develop strong relationships with press and industry partners to promote GABM initiatives and represent Amex as a spokesperson when responding to media inquiries.</li><li>Provide counsel to protect and defend the Amex Brand and corporate reputation.</li><li>Collaborate across CA&amp;C to support enterprise-wide communications initiatives and with global communications teams in key markets to promote a consistent Brand narrative around the world.</li><li>Remain curious and ahead of emerging platforms, trends, competitor news, and best practices&nbsp;across communications, brand marketing, digital marketing and social media, and regularly share your perspective to keep the team informed.</li><li>Help oversee and manage a U.S.-based external PR agency.</li></ul>Minimum Qualifications<ul><li>5+ years of public relations experience, with demonstrated ability to influence and counsel internal and external partners. </li><li>Strong judgement while managing multiple priorities in a fast-paced work environment.</li><li>Excellent writing and presentation skills.</li><li>Strong organization and attention to detail.</li><li>Strong strategic and creative thinking with proven experience leading winning communications strategies and plans.</li><li>Strong storytelling ability and media relationships across all types of media.</li><li>Experience counseling executives and driving their external and internal communications needs.</li><li>Proven track record for developing and implementing programs that have driven tangible results.&nbsp;</li><li>You thrive in a fluid, fast-paced environment and can lead multiple priorities and think and act on your feet.&nbsp;</li><li>Creative and have experience leading and working with agency and creative teams to build effective communications strategies and campaigns.&nbsp;</li><li>Needs to be a self-starter, strong collaborator, good project manager, and able to work independently, while operating as an adaptable colleague.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Brand & Reputation Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products, services, and capabilities to help them run and grow their business. Within GCS, the Commercial Product Design team is seeking a Senior Associate Product Designer to play a critical role crafting the future of these digital experiences for our customers.How will you make an impact in this role?You will combine expertise in your craft with a data-informed knowledge of customers to create impactful experiences that deliver on our business goals. Collaboration is critical to our success, so we value those who build relationships, and have the curiosity to ask important questions, speak up and debate ideas. We also need strategic thinkers to connect the dots across experiences and leverage knowledge of market and industry trends to inform their decision making.Key responsibilities:<ul><li>Ensures visually appealing and usable user interfaces by delivering artifacts such as wireframes, prototypes, and high-fidelity specifications</li><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Presents design decisions to peers and partners with minimal support from senior colleagues</li><li>Understands American Express design process, design systems and UX patterns</li><li>Collaborates closely with product managers, engineers and design leads to understand and deliver against project requirements</li><li>Participates in design community</li><li>Leverages design tools to efficiently deliver artifacts</li><li>Comfortable using data-analytics tools to make informed decisions</li></ul>Minimum Qualifications:<ul><li>Has at least 2 years of professional product design experience, preferably on a B2B or commercial payments platform</li><li>Demonstrates an understanding of user-centered design methodologies, research and processes</li><li>Shares solutions to problem-solving initiatives in an engaging way</li><li>Is a&nbsp;proactive and energetic communicator, with an attention to detail </li><li>Is proficient in Figma or similar design software (i.e. Sketch)</li><li>Is familiar with Microsoft suite (i.e. Word, PowerPoint, Excel)</li></ul>Preferred Qualifications:<ul><li>Experience using collaboration tools, such as JIRA, Confluence, Airtable, Mural, and Figjam</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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