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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Digital &amp; Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital &amp; data capabilities and platforms. The objective of the EDDS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.EDDS is looking for a Director of Issues, Events &amp; Remediation to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, EDDS Issues, Events &amp; Remediation will:<ul><li>Scope, triage (prioritize), and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Investigate and&nbsp;conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution</li><li>Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry, preferably in a G-SIB bank</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies&nbsp;and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing the remediation process for operational risk issues and events</li><li>Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is&nbsp;required&nbsp;as the company will not pursue visa sponsorship for these positions.

American Express

Director - Control Management Issues, Events & Remediation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The GroupOur mission within Product Management &amp; Lending is to create differentiated&nbsp;membership experiences&nbsp;through innovative&nbsp;products, partnerships &amp; services&nbsp;and inspire each other to&nbsp;learn, lead &amp; grow&nbsp;everyday. The team is comprised of Card Product Management, New Product Development, Card Analytics, Membership Rewards, Lending, Business Development and Partnerships, and Insurance. The TeamThe Cobrand team within Product Management and Lending organization leads the company’s efforts to manage our relationships with Cobrand partners and expand our suite of consumer lending products bringing deep expertise to deliver products, services, and strategies that will enhance our competitive position in each of our markets. Accelerating growth in our Cobrand portfolios is central to our company’s strategy to meet our customers’ evolving buying and payment needs while diversifying revenue streams and driving top line growth. The Delta Cobrand team leads the strategic product management for the U.S. Consumer Delta Card portfolio as well as the end-to-end product management, business strategy and relationship with our counterparts at Delta. This high-impact team is passionate about value proposition, servicing strategy and overall P&amp;L management to both retain and engage existing Card Members while also driving acquisition to build the industry’s largest and most valuable Cobrand. This individual will lead a team of 4+ colleagues and drive strategy and operations for the Delta Consumer Cobrand. This is a highly visible role within the organization that requires exceptional partner management skills, P&amp;L expertise, and creative and analytical thinking.Key Responsibilities:<ul><li>Key point of contact for Delta working team </li><li>Oversee Portfolio Strategy and P&amp;L Management</li><li>Ensure we are delivering growth to meet partnership goals </li><li>Identify opportunities to accelerate growth and Next Gen Initiatives</li><li>Partner with key external and internal stakeholders to drive growth projects</li><li>Own joint servicing and innovation workstreams between AXP and Delta</li><li>Own all operational excellence initiatives </li><li>Track and understand the competitive environment</li><li>Lead a dynamic and high-performing team</li></ul>Minimum Qualifications<ul><li>Prior demonstrated partner management experience</li><li>A dynamic leader with a passion for team development</li><li>Positive “roll-up your sleeves” attitude, a proactive mindset, and a passion to win required</li><li>Demonstrated ability to understand and solve customer needs; validated experience translating customer insights into action</li><li>Ability to proactively and independently identify opportunities for improvement and drive enhanced results</li><li>Strong strategic thinking, analytical, and project management skills</li><li>Outstanding relationship management and communication skills and demonstrated ability to engage and collaborate well with all levels; ability to get things done through influence is critical</li><li>Excellent analytical, financial and business management skills with deep understanding of card economics and P&amp;L management</li><li>Ability to stay calm under pressure, prioritize work as needed and remain resilient amidst change</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Product Management – US Consumer Delta Cobrand

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.<h4>Business Unit/Role Specific Info</h4>Global Commercial Services (GCS) is a leader in the commercial payments solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we. We strive to serve all of our commercial clients, from the mom-and-pop store on Main Street to the largest global business.We’re looking for graduate level interns to support the GCS product vision as a&nbsp;Product ManagementIntern. The successful candidate will lead the product strategy for one of our commercial banking, cash flow management, or payments products. Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams to run and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express.How will you make an impact in this role?<ul><li>Develop cases for new products, features and customer experiences.</li><li>Shape product marketing strategies to drive customer engagement and new growth.</li><li>Derive insights from the competitive landscape and customer feedback.</li><li>Synthesize analytics and financials to develop data-driven recommendations.</li><li>Document and maintain product management processes and product backlogs, including feature prioritization.</li><li>Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance and other team members.</li></ul><h4>Minimum Qualifications</h4><ul><li>Currently enrolled in a full-time graduate degree program</li><li>Students must have a graduation date between December 2025 and June 2026</li><li>1-3 years of previous full time work experience</li></ul><h4>Preferred Qualifications</h4><ul><li>Demonstrated interest in commercial payments, digital products, and product management.</li><li>Strong analytical and problem-solving skills with the ability to distill complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely.</li><li>Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Comfort with challenging the status quo and driving continuous process improvement.</li><li>Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.</li></ul>Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.Salary Range: $38.45 to $87.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Campus Graduate - 2025 Global Commercial Services Product Management Internship New York, NY

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen Culture - Insperity.We have received numerous workplace awards, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized as a certified Great Place to Work®, and for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. To learn more about sales careers with Insperity, Sales - Insperity.Why Insperity?Work-Life Balance:&nbsp;We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, world-class onsite training at corporate headquarters, mentorship opportunities and education reimbursement.Well-Being:&nbsp;Our total rewards package includes 19 days paid time off, 9 paid holidays, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.Competitive Compensation: In addition to a competitive base salary, enrollment bonuses and residual income, you’ll have access to an expense allowance and additional incentive compensation, and be eligible to compete for annual awards and trips.Outside Sales Consultant (Business Performance Advisor)We’re in search of salespeople who know that making a sale is about being an advisor – helping the client find the right solution for their unique human resource needs. You’ll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy – even after the sale is complete.You’ll get:•&nbsp; &nbsp;&nbsp;The resources needed to be successful, including training at corporate headquarters, face-to-face leadership and small-team mentorship/collaboration.•&nbsp; &nbsp;&nbsp;Marketing support, and a team to help nurture your network through company-sponsored events.•&nbsp; &nbsp;&nbsp;The stability of a recession-proof industry, and the excitement of a growing company!You are:•&nbsp; &nbsp;&nbsp;Consultative – You’d rather build relationships and recommend the best solution based on needs and challenges.•&nbsp; &nbsp;&nbsp;Motivated by a big payoff – We’re talking long-term residual income.•&nbsp; &nbsp;&nbsp;Business savvy – Maybe you’ve had your own business or have the spirit of an entrepreneur. Either way, you know the heart of a business owner.•&nbsp; &nbsp;&nbsp;Good with people – You’re able to take on an advisory role with the C-suite in a professional manner.•&nbsp; &nbsp;&nbsp;Connected – You’re growing a network of business executives who can help expand your sales pipeline.What you’ll do:•&nbsp; &nbsp;&nbsp;Identify small and midsized businesses to offer Insperity’s human resource services and technology.•&nbsp; &nbsp;&nbsp;Call on business owners virtually and in person to explain how Insperity’s HR solutions can help solve their challenges.•&nbsp; &nbsp;&nbsp;Engage your network and build lasting partnerships.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.As required by the NYC Local Law 32, Insperity provides a reasonable range of minimum compensation for roles that may be hired in NYC. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the city of NY only, the range of starting pay for this role is between $86,250 and $86,250.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Insperity

Outside Sales Consultant (Business Performance Advisor)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORMframework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Sr. Manager Assistant to support the global Governance team by contributing to planning, team management and strategic initiatives, in addition to strong management and partnership support to the VP, Governance and their leadership team.The incumbent will be a key member of the ORM Governance leadership team and will play a key role in shaping strategies across the organization and driving results. They will be expected to provide thought and executional leadership on organizational effectiveness, talent management, strategic priorities and goals. They will have the opportunity to work across a wide range of strategic, analytic, engagement and communications initiatives and have manage strong relationships with the ORM Governance Leadership Team and key stakeholders.Key Responsibilities:&nbsp;<ul><li>Provide strategic, analytical and decision support on a wide range of complex projects, issues and initiatives</li><li>Coordinate and contribute to impactful and engaging presentations &amp; engagement activities such as Senior Executive Management Presentations, Strategic Projects, Town Halls and BUR presentations</li></ul><ul><li>Play key role in building, shaping, and influencing the ORMGovernance strategy</li></ul><ul><li>Manage key Stakeholders/Relationships both within and outside of team</li></ul><ul><li>Drive colleague processes, including mid-year, year-end calibration and talent reviews, as appropriate&nbsp;</li></ul><ul><li>Manage ORM Governance colleague engagement strategy and communications &amp; cadences including leadership team meetings, town halls, market visits, etc.</li></ul><ul><li>Support business planning and operations (e.g. annual budget and investment planning, risk and finance reviews, etc.).</li></ul>Minimum Qualifications: <ul><li>The ideal candidate will be a highly motivated self-starter who is able to lead projects with limited guidance, provide strategic thought leadership and challenge the status quo</li><li>Operational Risk knowledge is a plus but not required; intellectual curiosity and a desire to become an expert in Operational Risk if no prior Operational Risk experience</li><li>Ability to manage multiple tasks and projects simultaneously within tight deadlines, great follow-up and attention to detail, works well in a fast paced and dynamic environment</li><li>Excellent project management and organizational skills</li><li>Excellent written and verbal communication skills with a strong executive presence</li><li>Demonstrated&nbsp;relationship management skills with proven ability to influence without authority&nbsp;</li><li>Able to produce innovative, creative, and impactful&nbsp;materials for a variety of senior executives</li><li>High level of integrity and the ability to handle sensitive issues with complete confidentiality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operation Risk Management-

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Sr. Manager API Product Management will support the growing API Strategy across Global Merchant and Network Services. APIs are foundational to how American Express integrates with our partners and this role will play a pivotal role in defining the driving the strategy, governance and customer experience related to our API products. A successful API Product Manager will serve as the bridge between technical teams and business stakeholders, ensuring that APIs align with the organization's goals and drive value for internal and external users.What is your role on our Team:<ul><li>Develop and execute the API Product Strategy and roadmap based on customer needs, business goals and competitive trends</li><li>Gather and analyze feedback from internal and external customers and partners to identify opportunities for API product enhancements and new features.</li><li>Expand on existing governance of the API product lifecycle; working with the product teams, engineering teams, development teams, and other stakeholders to translate the API Product and Design frameworks into an exemplary customer journey.</li><li>Collaborate with product and development teams to ensure that the APIs can be integrated cross-functionally to promote product bundling opportunities.</li><li>Work with Developer Portal product team to ideate new features based on customer feedback, and more.</li><li>Collaborate with UI/UX designers to provide input to the development of intuitive and user-friendly interfaces and documentation to support the consumer journey</li><li>Work on the digital transformation of existing services into APIs.</li><li>Consider strategic implications of security, design and overall performance across APIs</li><li>Expand on current API reporting capabilities to create proactive servicing opportunities for any issues with APIs.</li><li>Analyze API usage metrics and behavior to improve API performance and usability</li><li>Work with Product and Technology teams from across American Express to influence the direction of API strategy.</li><li>Advise and guide leaders on different opportunities, and inform them on any new strategic initiatives.</li></ul>Minimum Qualifications<ul><li>Proven experience in Product Management or related roles</li><li>Understanding of API design principles, RESTful architecture, security mechanisms and the API lifecycle</li><li>Strong analytical skills with the ability to gather and interpret data to make informed product decisions</li><li>Strong interpersonal skills and the ability to influence, negotiate and drive decisions across a wide range of diverse partners in a highly dynamic environment</li><li>Strong project management aptitude, preferably including understanding of Agile methodology and practices.</li><li>Passion for technology and innovation with a track record of delivering new capabilities that fulfill customer needs and business objectives</li><li>Strong aptitude for balancing multiple deliverables simultaneously, using effective prioritization and multi-tasking skills</li><li>Flexibility and readiness to work within a global team.</li></ul>Preferred Qualifications<ul><li>Program and Project management experience, leading and governing complex projects across multiple teams and geographies</li><li>Prior API development experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, API Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Corporate Solutions team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.&nbsp;As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. As such, we are creating a new Corporate Program Product Management organization to bring together all core corporate payment products including corporate cards, central billing solutions (BTA), and virtual cards. The team will spearhead the creation of best-in-class payment experiences and capabilities meeting the evolving needs of G&amp;L and US MM customers.&nbsp;The Director, Virtual Payments Product Management will define and drive the evolution of our virtual payments strategy and global products (vPayment and proprietary Distributed Virtual Card) in response to a rapidly evolving virtual payments market.&nbsp; Responsibilities include:<ul><li>Lead the strategy, positioning and commercial growth plan for vPayment &amp; DVC Products</li><li>Launch our first proprietary DVC offering in US and establish clear roles &amp; responsibilities across teams for delivery and ongoing management in coordination with partner channel DVC offerings</li><li>Define priority DVC proprietary markets and path to a global coverage value proposition&nbsp; </li><li>Build business case to support strategic investment for future product enhancements in both vPayment and DVC and partner with PD &amp; Tech to prioritize and launch new features to meet our customers’ evolving needs</li><li>Develop, own and manage the virtual payments DVC reporting and performance tracking in close partnership with Finance and SPT&nbsp;</li><li>Own/manage the vPayment P&amp;L and deploy a rigorous global pipeline management process and use-case tracking to capture net-new spend through opportunity closure&nbsp; </li><li>Partner closely with various functional teams including: GCO, Compliance, Servicing, Implementations, Field, Product Development and Marketing</li><li>Manage a team of 3 product managers US and UK based</li></ul>What You Need:<ul><li>5 years+ relevant experience in Product Management, Product Development or Strategy</li><li>Proven ability to articulate strategic vision and realize e2e delivery of that vision</li><li>Strategic and commercially minded thinker who can bring disparate workstreams together into a cohesive product experience</li><li>Strong customer focus and a passion for the customer experience</li><li>Strong relationship building skills with proven ability to influence agendas and drive partner engagement</li><li>Excellent verbal and written communication skills and executive presence including client facing experience and presentation skills</li><li>Business and financial acumen with general manager/P&amp;L ownership mindset</li><li>Strong people leader with experiencing supporting high performing, globally distributed team</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Virtual Payments Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.At the heart of our Enterprise Salesforce Center of Excellence (COE), we are reimagining how we deliver platform solutions to enhance our strategic agility, accelerate time to market, and optimize delivery effectiveness. Our mission is to empower our marketing, sales, and account development teams to collaborate seamlessly and drive exceptional results in a multi-channel era.We work closely with various departments, onboarding new ones and expanding relationships with existing to help deliver against their digital acquisition and marketing goals. As we navigate new challenges, we need to do more with our existing talent: driving sales, retaining clients, and enhancing overall satisfaction. Salesforce is the cornerstone of our strategy, fueling enhanced productivity across our organization.We’re on a journey to build a best-in-class Product Organization—one that not only understands technology but also how it intersects with the people who rely on it every day. Innovation, fresh perspectives, and insightful ideas are at the core of how we create powerful, personalized, and fulfilling experiences for our customers. If you're passionate about creating breakthrough products and making a tangible impact on our marketing partners, sales teams, and customers, this is the place for you.You won’t just keep up; you’ll lead the way!As part of our team, you’ll be challenged every day to shape the future of our Enterprise Sales &amp; Marketing Teams. Here’s what you’ll be doing:Role: Digital Product ManagerAs a Digital Product Manager, you will be essential to how we enable new integration capabilities to connect with the Enterprise future of marketing platforms and Salesforce Marketing Cloud (SFMC). They will define and own middleware automation strategy &amp; product roadmap, which will establish our point of arrival for Marketing Send Experiences across the organization– partnering closely with product teams, stakeholders, Salesforce professional services, &amp; end users to drive value. This will put the Digital Product Manager front and center as the key relationship owner with our Enterprise Digital &amp; Data Services (EDDS) teams – a key constituents for whom we serve. The Digital Product Manager will also be key to how we constantly improve and iterate on our capabilities, serving as a key bridge – listening to our users – to help our teams iterate, test, and learn.Key Responsibilities:<ul><li>Collaborate with Enterprise partners:&nbsp;Partner with the other Enterprise product teams and MarOps to enhance our email marketing operations via SFMC. Be the subject matter expert, deeply understanding the needs of our business partners and MarOps processes to shape the strategy and delivery of enhanced go-to-market operations. </li><li>Drive Engineering Initiatives:&nbsp;Work closely with our engineering team to ensure they understand the business outcomes we aim to achieve. Assist in advancing key initiatives, crafting stories, and maintaining documentation </li><li>Stakeholder Partnership:&nbsp;Build strong relationships with Marketing, Data, Technology, and Operations teams. Understand their needs, advocate for optimal solutions, and help prioritize workstreams. Serve as the bridge between business and technology, ensuring alignment across all parties.</li></ul>Qualifications:<ul><li>Experience:&nbsp;3-4 years in a product development or marketing technology role.</li><li>Technical Proficiency:&nbsp;Hands-on experience with marketing platforms or MarOps processes. Good understanding of backend MarTech systems across the campaign lifecycle</li><li>Communication Skills:&nbsp;Excellent communication abilities to align stakeholders, influence priorities, and foster positive relationships.</li><li>Curiosity &amp; Problem-Solving:&nbsp;Passionate about understanding complex systems and processes and finding ways to improve them.</li><li>Self-Motivation:&nbsp;Energetic, self-driven, and thrives in a fast-paced, complex environment.</li><li>Project Management:&nbsp;Strong project management and analytical skills.</li><li>Agile Methodology:&nbsp;Experience with Agile software development methodology.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Salesforce Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As one of the enterprise teams within American Express, Enterprise Digital &amp; Data Solutions (EDDS) works closely with colleagues across the entire company to drive growth and further differentiate Amex in a competitive marketplace by accelerating our digital products and services. The Enterprise Digital Experiences Team (EDX) is responsible for the product management and design of American Express’ proprietary digital products – Amex Mobile App,&nbsp;americanexpress.com, Amex Offers and Customer Personalization.&nbsp;As a team we are focused on driving engagement, satisfaction and revenue through a combination of best-in-class user experience and compelling features and functionality. We have a global remit and, with our partners across the company, we bring the best of American Express’ payment and related services to life through our digital experiences.How will you make an impact in this role?The Help/Search team is looking for a dynamic Product development analyst to support the content strategy to lead the development and strategy for content in the logged-out experience, as well as Information Architecture (IA) to expand and enhance our website to makes it easily navigable and accessible.In this role, you will own the creation and optimization of journeys that engage millions of users a day, driving some of our core metrics including engagement, satisfaction, brand awareness and operational efficiency.&nbsp; These journeys are integrated with intelligent platforms and content management systems and you will partner with teams to scale the global customer experience for the future. This role is essential in bridging the gap between content creation and user experience.You will collaborate with colleagues in Product, Engineering, Design, User Research, Analytics, and Experimentation to communicate and iterate on a high visibility product roadmap. You will also work closely with and get the buy-in from stakeholders across the organization to ensure we are creating elegant and frictionless solutions for our users, while also driving business outcomes.&nbsp;Responsibilities:<ul><li>Define and own vision, the content strategy and roadmap by partnering closely with key stakeholders, partners and product teams</li><li>Ensure that content and IA are integrated seamlessly into the overall user experience</li><li>Collaborate with data / analytics /research/ SEO&nbsp;teams to ensure a data-driven approach&nbsp;</li><li>Drive consensus across&nbsp;a wide range of stakeholders from different business units&nbsp;located&nbsp;across different geographies and time zones</li><li>Collaborate to deliver key components and templates to enable engaging global experiences</li><li>Coordinate closely with Product Managers for logged-in experiences to develop and implement a cohesive user-focused strategy that optimizes technical investment and operational efficiency</li><li>Navigate white space to uncover opportunities that will drive measurable outcomes</li><li>Leverage data to determine trends and insights that impact success, report on key metrics, and optimize the product through experimentation</li><li>Actively monitor, track and report on feature launches and enhancements to continuously iterate and enhance user experiences</li></ul>Minimum Qualifications:<ul><li>Strong communication&nbsp;(both written and verbal) – ability to&nbsp;liaise&nbsp;and collaborate with stakeholders, understand&nbsp;needs&nbsp;and influence them towards the right solution&nbsp;&nbsp;</li><li>Ability to feel comfortable in a changing environment – able to adapt / flex approach according to needs&nbsp;&nbsp;</li><li>Good awareness of SEO &amp; UX principles, web standards and accessibility guidelines&nbsp;&nbsp;</li><li>Strong organisational skills – detail oriented and ability to&nbsp;juggle&nbsp;and drive results across multiple projects to deadlines&nbsp;</li><li>Fast learner, with ability to use own initiative and a ‘can do’ attitude towards problem solving and decision making.&nbsp;&nbsp;</li><li>Digitally savvy, able to keep up with our competitors and the industry&nbsp;</li><li>Ability to influence and apply data to make business decisions&nbsp;</li></ul>Preferred Qualifications:<ul><li>Understanding of Content Strategy and Information Architecture principles&nbsp;</li><li>Experience with agile methodologies (SCRUM) and tools (Jira) preferred&nbsp;</li><li>Experience working with UXR and using Research findings to drive change&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Network enables over $1.2 Trillion in annual spend and serves card Issuers and Acquirers in over 170 markets worldwide. The Network and Acquiring Services (NAS) team is driving a strategic, multi-year transformation to modernize the Network crafting innovative products, services, and capabilities that will anticipate the needs of customers by enabling more types of payments.We are seeking a top-tier Senior Manager, PaymentToken Services.&nbsp; This Product Manager&nbsp;will be responsible for evolving our token product suite by building our next generation of token products and underlying capabilities that increase checkout conversion rates, grow customer spend and engagement, while enhancing the payments experience for our issuing, merchant and acquiring partners.This individual will serve as a product champion. He/she will manage the end-to-end product lifecycle of our Token services, including defining product strategy, discovering customer needs, enhancing our products to meet partner needs and enable a best-in-class experience, driving technical implementation and go-to-market execution, progressing emerging token use cases, and influencing payments industry bodies on defining standards.How will you make an impact in this role?<ul><li>Design new products, features, and experiences for target customer personas leveraging external and internal data and insights. </li><li>Define business requirements and lead envisioning with partner delivery teams. Partner with engineers and solutions architects to identify technical solutions, assess tradeoffs, and deliver product features/platform capabilities.</li><li>Collaborate with internal teams to shepherd product enhancements through new product development process and advocate to create the best customer and business outcomes.</li><li>Define and track product metrics and KPIs and collect customer feedback to continuously improve the product and refine feature backlog.</li><li>Collaborate with stakeholder teams to deliver go-to-market strategy and coordinate execution across marketing, sales, partner enablement, and servicing. </li><li>Maintain pulse on external trends and marketplace dynamics impacting the payments and banking industry, to inform continuous product evolution.Represent network interests in leading external industry forums.</li></ul>Minimum Qualifications<ul><li>Experience:&nbsp;4+ years in product management or product development, identifying customer needs, driving seamless delivery and go-to-market enablement, and managing product economics. </li><li>Strategic thought leadership:&nbsp;Strategic and innovative mindset, with the&nbsp;ability to synthesize and translate market and industry trends into opportunities for AXP to drive&nbsp;solutions and build consensus for key initiatives.</li><li>Demonstrated critical thinking and problem-solving ability: Self-starter who can translate ideas into actionable insights and collaborate to solution customer problems.</li><li>Data Insights: High level of comfort with data and analytics, with experience using data to drive decision making and product improvement.</li><li>Customer-focus: Ability to identify customer personas and develop features that solve for distinct customer needs and deliver best-in-class customer experiences.</li><li>Intellectual Curiosity: A consultant mentality with the ability to distill ideas, connect the dots from across multiple business topics, organize the information and tell a story.</li><li>Relationship Management: Strong external and internal partnership skills; proven track record to partner with senior leaders a plus.</li><li>Communications: Ability to communicate effectively at all levels, including concise verbal and written executive-level communications.Strong ability to stay connected to remote partners and stakeholders.</li><li>Highly Collaborative: Ability to collaborate and build strong relationships with internal and external stakeholders to deliver&nbsp;value beyond traditional means.</li><li>Passion for the payments space: Ability to succinctly describe the latest trends and provide thought leadership on their relevance to American Express</li><li>Great Attitude:High energy and an optimistic attitude</li></ul>Preferred Qualifications<ul><li>Some experience managing payments products</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

59 Project Management / Professional Services Jobs in Summit, NJ, USA