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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital Risk Product &amp; Data Strategy @ American ExpressCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the digital products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in The Digital Risk Products &amp; Data Strategy (RPDS) team.What type of work can you expect to do as part of the Digital RPDS Organization at American Express?&nbsp;There are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. The team aims to develop next generation digital products and solutions to solve risk management needs using latest tools and technologies, collaborates with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rationalization/globalization, feature &amp; user story development, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills.</li></ul>Minimum Qualifications<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Graduate degree/ equivalent degree in any of the relevant fields OR Undergraduate degree with 1+ year of relevant work experience</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve exciting problems. American Express offers a range of opportunities to explore the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills polished and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexThe Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also aims to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse. This position works with the Program Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to the foundational delivery teams and requesting business and tech teams to enable Generative AI use cases for American Express at scale. This role works on the team responsible for ensuring end to end delivery and coordination across multiple technology partner teams such as Information Security, Cloud and Network Engineering and Enterprise Architecture and the use case technical and business teams ensuring timely delivery of Gen AI use cases within the enterprise. <h4>Responsibilities:</h4><ul><li>Collaborating effectively with delivery partners, building key relationships to identify and handle dependencies. </li><li>Developing and supervising key Use Case project tasks and achievements using your toolbox of techniques like teamwork and collaboration, planning, coordination and leadership. </li><li>Producing regular reporting demonstrating progress against key achievements for all delivery partners, outlining key risks and dependencies and plans for the next reporting period. </li><li>Navigate and understand a complex and constantly evolving technological space with an open mind, creative problem-solving skills, and a bias for early action. </li><li>Leads and appropriately brings up delivery impediments, risks, issues, and changes tied to enterprise enablement development initiatives </li><li>Track progress, contribute to design discussions, issue resolution and remove obstacles to ensure milestone commitments are met. </li><li>Being a motivated, high-performing change agent. </li></ul><h4>Minimum Qualifications</h4><ul><li>Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred </li><li>At least 2 years of experience in technical project management. </li><li>Ability to work with multi-functional, geographically dispersed teams on complex projects. </li><li>Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality </li><li>Ability to communicate effectively with third parties and technical and business teams </li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams </li><li>Demonstrated willingness to learn new technologies. </li><li>PMI and/or Scrum Master Certification and Experience using Jira or Rally is a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Technical Project Manager - Generative AI Enterprise Enablement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexThe Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also aims to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse. This position reports to the Program Director of Generative AI Enterprise Enablement team. The person who fills this role will work as a strategic partner with different technical and non-technical foundation delivery teams to make Generative AI available for American Express at scale. The role will lead Project Delivery, understanding the “who”, “why”, “what” in collaboration with multiple technical development teams and product partners to define requirements, and groom features, with clear acceptance criteria. We are looking for someone with product insight, a love of technology and project management skills. <h4>Responsibilities:</h4><ul><li>Working well with all enablement partners, building key relationships to identify and handle dependencies. </li><li>Build and supervise key project results and achievements using techniques such as teamwork, planning, coordination, and leadership. </li><li>Leads and appropriately brings up delivery impediments, risks, issues, and changes related to enterprise enablement development initiatives </li><li>Being a motivated, high-performing change agent. </li><li>Ensure what the team builds is aligned with what is needed to achieve the desired outcomes </li><li>Maintain the backlog and ensure user stories/features are aligned to the enterprise enablement outcomes </li><li>Implement agile methodologies with collaboration in a dynamic, development environment </li><li>Support the Program Manager(s) and Product Owners to ensure the identification of technical problems, and devise solutions as they relate to the current and future business/technology environment </li><li>Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities </li><li>Foster a culture of accountability, continuous engagement, and teamwork by working collaboratively with all relevant teams within the program</li><li>Review/Demonstrate sprint-related achievements with product owners and partners. </li></ul><h4>Minimum Qualifications</h4><ul><li>A bachelor's degree in computer science, computer engineering, or another technical field, or equivalent work experience, is helpful </li><li>At least 2 years of experience in technical project management. </li><li>Knowledge of software and infrastructure design principles </li><li>Ability to work with multi-functional, geographically distributed teams on complex projects. </li><li>Experience in managing Agile, Scrum, or other fast application development teams to deliver technology solutions that meet customer expectations for quality and timeliness </li><li>Ability to communicate optimally with third parties, technical and business teams </li><li>Eagerness to learn new technologies. </li><li>PMI and/or Scrum Master Certification and Experience using Jira or Rally is a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Technical Project Manager - Generative AI Enterprise Enablement team

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. How will you make an impact in this role?American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, CICD tools, etc. for application developers in a multi cloud environment. Amex Cloud Platform enables application developers to write modern scalable cloud native applications.&nbsp;The Enterprise Cloud team is looking for a dynamic leader to lead our Financial Management team. We are looking for an analytical individual with the ability to drive strategy who thrives in a fast-paced environment. This position works with the Enterprise Cloud Leadership Team to ensure maximum insight into the financial plan, both in terms of value management and investment optimization.&nbsp; This role will be responsible for managing all financial functions in support of Amex’s multi-cloud strategy. The ideal candidate will possess excellent thought leadership, strategic and critical thinking, financial and budgeting experience, ability to communicate to senior leadership, relationship building skills, and the ability to work well under pressure.Responsibilities<ul><li>Lead the Enterprise Cloud portfolio management team and manage the financial portfolio end-to-end, including providing consulting services to VPs and Directors on financials.</li><li>Ensure timely and accurate financial deliverables to achieve the Enterprise Cloud portfolio financial targets.</li><li>Deliver executive presentations summarizing monthly financial results including R&amp;O, P&amp;L, investment, and headcount elements.</li><li>Manage colleague and contractor headcount inclusive of linkages to key initiative funding and forward-looking views incorporating strategic workforce plan elements used in BoY projections.</li><li>Collaborate with internal and external stakeholders to build long range plans and annual budgets while ensuring alignment with strategic priorities.</li><li>Provide guidance across the organization on purchasing and accounting treatment for various expense types.</li><li>&nbsp;Build and enhance ad-hoc financial models and business cases that support the complex operating environment while taking into consideration the needs of a wide group of partners and stakeholders including finance, product teams, application teams, and engineering teams.</li><li>Partner with the FinOps team to ensure public cloud expenses are optimized, identify areas of additional opportunity, and support a wholistic cost management approach.</li><li>&nbsp;Oversee monthly and annual chargeback-related processes for PaaS, xPaas, and CI/CD offerings.</li><li>Work with corporate controllership on monthly journal entry inquiries&nbsp;</li><li>&nbsp;Provide financial analysis and support for Cloud related vendor agreements</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in, Accounting, Business Administration, Finance, Computer Science, Information Systems or another related field</li><li>5+ years of experience managing a large portfolio, preferably within the technology organization.</li><li>Extensive experience with P&amp;L management, journal entries (accruals, reclasses, amortization), expense forecasting, financial reporting, resource management, and TCAI processes.</li><li>Advanced or expert PowerPoint and visual presentation skills.</li><li>Experience with JIRA, Rally, and Clarity knowledge.</li><li>Highly proficient in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Demonstrated problem-solving skills.</li><li>Ability to persuade and influence through established credibility.</li><li>Ability to apply situational leadership and encourage and motivate team members.</li></ul>&nbsp; &nbsp; &nbsp; Preferred Qualifications<ul><li><ul><li>Deep experience and proven thought leadership in a financial role and a strong foundation of knowledge in Finance.</li><li>Experience in Technology financial management.</li><li>Adept at driving outcomes with relentless attention to detail.</li><li>Ability to continuously deliver results in a dynamic environment while comfortably navigating ambiguity.</li><li>Lead and influence others without authority at multiple levels across technology, product, and business functions.</li><li>Adept at building relationships with strong consultative and collaborative skills to partner with leaders across business and technology.</li><li>Superb verbal and written communication skills, from preparation through execution, with the ability to understand your audience and build presentations to structure messages that effectively inform and persuade.</li><li>Working knowledge of technology investment planning, resource management and cost modeling is highly desirable.</li><li>Working knowledge of private and public cloud environments; particularly AWS, GCP, and Azure</li></ul></li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Cloud Financial Management

The Claims Customer Service Analyst is accountable for and oversees the following tasks:<ul><li>Manage all claims appeals, including disputes, redeterminations, and reconsiderations</li><li>Confirm reimbursement accuracy and work with Networks, Medicaid, and Medicare in any questions/concerns</li><li>Analyze claims activity and work reports received by Providers, Networks or Management</li><li>Perform claims reprocessing, reexporting and address medical billing issues</li><li>Assist with special reports of tracking problems with medical claims according to HIPPA guidelines, contracts, fee schedules and provide education to providers/internal staff as applicable</li><li>Apply knowledge of coding to determine if dispute is valid</li><li>Review documentation, analyze reject claim data, justify CPT &amp; HCPCS codes and pay HCFA-1500 and UB92 claims.</li><li>Take inbound customer-service calls and make outbound calls to providers</li><li>Investigate pending claims and resolve discrepancies</li><li>Explains EDI claims transmissions and educates providers on rejection reasons and how to resolve the issue to ensure clean claim submissions</li><li>Contacts providers to provide necessary billing guidelines to comply with quality and process standards</li><li>Follows established guidelines specific to each claim report or inquiry</li><li>Review, coordinate and respond to all request or record requests in a timely order</li><li>Responsible for delivery of EOP’s to providers after each claim run</li><li>Responsible for investigating clearinghouse rejections, ensuring rejection letters are accurate and of high quality</li><li>Responsible for collaborating with Networks on escalating all high-volume rejection/denial claims by provider as communicated in Bi-weekly Claim Dashboards and providing an improvement plan on submission of clean claims for timely payments</li><li>Take part in the monthly Claim Webinar Training to our Network</li></ul>ESSENTIAL JOB FUNCTIONS AND DUTIES<ul><li>Oversees review of claims inventory for quality and findings in external audits from all Payors/Providers as well as annual internal audit in accordance with tango Claims Policies and Procedures</li><li>Handling of all claim escalations (verbal and electronic) in accordance with tango Claims Policies and Procedures</li><li>Escalating all high-volume Provider Claim issues to ensure positive rapport with our network Providers in accordance with tango Claims Policies and Procedures</li><li>Mentoring new team members and providing assistance and review of quality of work during onboarding</li><li>Perform other duties as assigned within the scope of responsibilities and requirements of the job</li><li>Performs the essential functions of this job with or without reasonable accommodation</li></ul>ESSENTIAL QUALIFICATIONSYears of Experience and Knowledge<ul><li>5 to 7 years of direct experience minimum in Claims Adjudication and Clearinghouse submissions/rejections (required)</li><li>Advanced level of skills and knowledge of technical system operations (required)</li><li>Detailed knowledge of medical coding; HIPPS, CPT and HCPCS codes&nbsp;</li><li>Solid understanding of enrollment and eligibility as well as claims paying for all lines of business</li><li>Solid understanding of claim data sets required on Encounter Files to ensure resubmission of claims/disputes are in accordance to 837 CMS regulations</li><li>1-3 years working in a claims inbound call center (required)</li><li>Professional level training that provides a general understanding of:&nbsp;<ul><li>Administration of all contractual obligations</li><li>Audit and billing procedures</li><li>Policies and procedures</li><li>Processing of accounts receivable and eligibility requirements impacts claims processing</li><li>Vendor data feeds and discrepancy process</li><li>Administrative and regulatory requirements</li><li>Technical workflow processes</li><li>Functional requirements of the system</li><li>Solution design documents.</li></ul></li><li>4 to 6 years work experience that provides a working knowledge of:<ul><li>Billing and delinquency procedures</li><li>Accounts receivable process</li><li>System testing and enhancement process</li><li>Web portal data support</li></ul></li></ul>Skills and Abilities<ul><li>Advanced level Microsoft Office skills (PowerPoint, Word, Outlook)</li><li>Advanced level Microsoft Excel skills</li><li>Advanced level of Web Reports and how to read 837 files to support working of encounter rejections</li><li>Interpersonal, communication (written and verbal) and presentation skills</li><li>Analytical, research, problem solving, and decision-making skills</li><li>Ability to monitor team goals</li><li>Ability to lead and coach team members</li></ul>Job Type<ul><li>Full-time&nbsp;</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Analyst, Claims Customer Service  (Remote)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Amex’s Risk Management capabilities are at the core of delivering the superior customer experience while managing credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences &amp; risk management converge in a more modern, digital and connected world.&nbsp;In order to deliver on the vision, the Risk Products &amp; Data Strategy (RPDS) team is driving the roadmap for modernizing risk platforms while enabling new business capabilities. Modernizing the Authorizations platform is a key strategic imperative to uplift an aging infrastructure and provide new capabilities to enable rapid innovation and growth.The Senior Associate works with managers and directors to design products and solutions for best-in-class Credit and Fraud Risk management. They collaborate with partners within CFR, Marketing, Finance, Global Servicing Network, Legal/Compliance, Banking, and Technology to implement risk strategies and models for American Express Card and Non-Card products. They are responsible for developing long term product vision, roadmap, prioritization, feature grooming and collaborating with other product teams for the product launch.Qualifications<ul><li>Independent self-starter that thrives in ambiguous, constantly changing, high-pressure environments</li><li>A good balance of technical knowledge and business acumen with an ability to drive digital innovation and business metrics with a customer-first mindset</li><li>An understanding of what is required to launch software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles</li><li>Good understanding/experience of Big Data environments/technologies</li><li>Ability to create high quality artifacts such as features, user stories, test cases, e2e design flows.</li><li>Ability to query databases independently using SQL tools for research and analytical purposes</li><li>Thought leadership and solution-oriented mindset</li><li>A desire to think strategically and apply both quantitative methods and business insight to get results</li><li>Comfortable working in a highly collaborative and dynamic work environment</li><li>Clear and effective written and verbal communication skills</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position will perform duties that include leadership and coordination of the Advantage Solutions Education, Marketing, and Compliance Support team by ensuring all administrative and clerical functions are completed, provide training to all community and operations team members utilizing selected Advantage Solutions services, monitor non-compliant communities, and coordinate necessary escalation paths to improve and optimize compliance performance.JOB DESCRIPTION<ul><li>Oversees all internal compliance training procedures and compliance enforcement for Advantage Solutions services, monitors and tracks all trainings, communication, and performance for the assigned Advantage Solutions line(s) of business.</li><li>Conducts compliance training for all communities utilizing Advantage Solutions services, tracks training attendance and communicates training requirements for all communities, works with Regional and Community Managers to coordinate training completion and conducts follow-ups until training has been completed by appropriate team members.</li><li>Maintains and tracks training and compliance performance records for the specific Advantage Solutions line(s) of business; performs outreach to community and operations teams to promote, enforce, and encourage strong performance.</li><li>&nbsp;Prepares documents, letters, presentations, and other communication materials for internal distribution; types and spellchecks documents; creates graphs and other displays; complies with document retention policies, and acts as a liaison for questions related to communication.</li><li>Completes projects, tasks, assignments, and other work unique to the department, follows departmental policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluation performance and results.</li><li>Updates daily, weekly, and monthly reporting measures regarding compliance training and support, including analyzing and reviewing data to maximize results.&nbsp;</li><li>Organizes and participates in team meetings by addressing any areas of concern, providing updates related to policy or procedure, and delivering instructions related to platform or technology changes; facilitates internal change procedure policies.</li><li>Provides RPM and community team training via Teams Meetings, or other available methods, ensuring availability and acting as a resource for all questions concerning community and regional compliance processes and performance.</li><li>Assists in the identification, recommendation, and implementation of enhancements to existing and new processes and procedures for Advantage Solutions services.</li></ul>Knowledge, Skills, Abilities:<ul><li>Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.</li><li>Demonstrated proficiency in word processing, spreadsheets, property management (Yardi, One Site, or Entrata), and database management programs in order to complete required reports.</li><li>Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records and other fiscal reporting information.</li><li>High School Diploma or GED is required.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Advantage Solutions Support Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Network Delivery team within Network &amp; Acquirer Solutions (NAS) delivers new technical solutions to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new types of payments.&nbsp; A role in the Network Delivery team will challenge you to broaden your skillset and industry acumen in a collaborative, diverse and inclusive team environment.How will you make an impact in this role?As Product Owner on the Network Data Capabilities team, you’ll help drive the Network Data strategy/roadmap and leadthe delivery of related capabilities. &nbsp;You’ll collaborate closely with the Network Product and Architecture teams to refine thedelivery scope, work with the Engineering teams to bring data/payment solutions to market and partner with stakeholdersacross the Enterprise to execute strategies that ultimately drive customer value and new Network opportunities.Key responsibilities:<ul><li>This business-facing role requires a candidate with strong data management background who understands data, how to ingest data, proper protection/consumption protocols, data quality, and stewardship</li><li>Work collaboratively across various stakeholder groups, including Network, Acquiring and Issuing businesses, Marketing, Technologies and Compliance, to envision and deliver Data capabilities on the Network</li><li>Work with engineering teams to refine the backlog, prioritize and be accountable for the delivery of capabilities, ensuring quality and predictability</li><li>Support Scaled Agile delivery framework and champion Network Capability Delivery&nbsp;objectives and key results</li></ul>Qualifications:<ul><li>Experience working in Payment industry; familiarity with Single Message is desired</li><li>Significant experience with project management methodologies (Agile preferred) to deliver in a large scale, complex projects/programs with multiple stakeholders and priorities</li><li>Thrive in taking an analytical approach with ability to develop insights and provide recommendations for prioritization decisions</li><li>Keen to understand the “why” and “why not”, transformation mindset with strong customer focus</li><li>Exceptional relationship management and conflict resolution skills; with a proven track record of influencing and gaining buy-in to drive results</li><li>Strong problem-solving skills, critical-thinking skills, strong business acumen and proven ability to effectively articulate business objectives required</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence</li><li>Experience in managing Engineering teams in open-source stack including Apache Cassandra, Spark, and Elastic Search, is desired</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days).&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking upbeat, self-motivated colleagues to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. &nbsp; Responsibilities: <ul><li>Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.</li></ul><ul><li>Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.</li></ul><ul><li>Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. </li></ul><ul><li>Effectively lead pipeline of prospective customers. </li></ul><ul><li>Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.</li></ul><ul><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.</li></ul><ul><li>Champion of and for compliance within US SME and GCS.</li></ul>Qualifications:<ul><li>Inside Sales experience conducting outbound sales calls.</li></ul><ul><li>Experience in a cold-calling environment a plus.</li></ul><ul><li>Consistent record of growing and maintaining business relationships.</li></ul><ul><li>Experience in a highly regulated industry.</li></ul><ul><li>Financial and business acumen.</li></ul><ul><li>Knowledge of the various sales cycles and stages.</li></ul><ul><li>Navigating through multiple digital platforms and web-based tools.</li></ul><ul><li>Active listening skills and a consultative approach to client conversations.</li></ul><ul><li>Strong phone skills with the ability to adapt a message to multiple audiences at various levels.</li></ul>Salary Range: $20.00 to $31.25 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Tele Sales Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital Risk Product &amp; Data Strategy @ American ExpressCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the digital products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in The Digital Risk Products &amp; Data Strategy (RPDS) team.What type of work can you expect to do as part of the Digital RPDS Organization at American Express?&nbsp;There are diverse set of roles within Digital Product job family, with varying responsibilities and skill requirements. The team aims to develop next generation digital products and solutions to solve risk management needs using latest tools and technologies, collaborates with multiple risk strategy partners, technology teams and other Digital Product teams to build &amp; iterate on Digital Products that directly impact millions of customers and prospects.A brief description of the roles and skills is outlined below:Product Development<ul><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rationalization/globalization, feature &amp; user story development, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying technical requirements from Low-Code tools to Pro-Code programming skills.</li></ul>Minimum Qualifications<ul><li>Ability to drive project deliverables to achieve business results</li><li>Ability to work effectively in a team environment</li><li>Strong communication &amp; interpersonal skills</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives</li><li>Customer-centered design approach and experience developing software Digital Products or services in partnership with different business partners globally</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li><li>Knowledge of MS Office – PowerPoint, Excel</li><li>Undergraduate degree/ equivalent degree in any of the relevant fields OR&nbsp;1+ year of relevant work experience</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

20 Project Management / Professional Services Jobs in Scottsdale, AZ, USA