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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Description:American Express Global Commercial Services (GCS) is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business.&nbsp;Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with commercial clients to help them manage travel expenses and make large purchases through Amex proprietary payment solutions and expense management tools.The Account Development group under the U.S. Small Medium Enterprise (SME) is seeking an energetic and enthusiastic colleague to assist with Corporate and Business accounts in a Dynamic Portfolio in the US SME AD Client Specialist Team. The Team engages with unmanaged clients who seek/require Account Development support. The team also manages our Prominent, Political, and Influencer segment within SME and provides Vacant portfolio support within the AD space. This is an exciting opportunity to be a part of a team that works with many different business units to ensure our clients are receiving world-class support.Primary Responsibilities:  <ul><li>Manage incoming requests through inboxes for Corporate, Small Business and Commercial Industry segments.</li></ul><ul><li>Engaging with clients for a myriad of requests and escalations (i.e.: Credit/fraud cases, line increases, product expansion requests, etc.)</li></ul><ul><li>Navigate American Express processes and ecosystem to solve ad-hoc needs for Clients.&nbsp;</li></ul><ul><li>Partner with business partners in Sales, Risk, Servicing, and other LOB’s to deliver world-class support and coordinated Client treatment.&nbsp;</li></ul>Qualifications and Skills:<ul><li>Strong business acumen with both Business and Corporate product expertise.</li></ul><ul><li>Strong Client Relationship skills.</li></ul><ul><li>A deep understanding of Blue Box values and ability to effectively establish relationships with internal partners.</li></ul><ul><li>Outstanding problem-solving skills with a track record of driving pragmatic resolutions to complex issues.</li></ul><ul><li>Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while demonstrating flexibility, adaptability, and personal accountability.</li></ul><ul><li>High achiever with entrepreneurial spirit.</li></ul><ul><li>Excellent phone presence with strong will to win and positive/tenacious attitude.</li></ul><ul><li>High degree of personal excellence.</li></ul><ul><li>Strong compliance record in prior positions.</li></ul><ul><li>2+ years of experience managing client escalations and/or relationship management skills.</li></ul><ul><li>Prior consultative sales and account development experience, preferably in an outbound call environment.</li></ul><ul><li>Must possess the ability to build and leverage relationships with internal colleagues and support personnel.</li></ul><ul><li>Must excel in managing multiple tasks.</li></ul><ul><li>Prior use of SalesForce.com and Inside Sales is a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Account Development Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Global Loyalty &amp; Benefits Platform is looking for a talented and experienced Associate Product Manager to help drive the transformation of our existing rewards platform.&nbsp;&nbsp;You'll be working in an Agile software development environment with fellow Product Owners and Engineering teams to prioritize the backlog, develop user stories, and collaborate across stakeholders to deliver on loyalty initiatives.&nbsp; You will lead a scrum team that is focused on maintaining and uplifting our back-end bonus qualification systems. You will consult with business and engineering partners to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitions. You'll work with execution teams to ensure delivery of high-quality and timely software products. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.The Loyalty &amp; Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. Loyalty &amp; Benefits Platform serves a broad set of products and solutions across the enterprise that require close collaboration with colleagues who develop new card products, digital channels, marketing operations, membership rewards, co-brand programs, card benefits, insurance, analytics, operations excellence and servicing. We focus on powering both new product offerings as well as existing ones to build highly configurable core capabilities as it relates to account attributes, customer enrolment, offer &amp; program set-up, qualification, tracking, redemption, fulfillment, channel &amp; partner integrations of various Loyalty &amp; Benefits products for our customers. Aligning to AXP’s framework for winning, we will create the world’s best loyalty &amp; benefit experiences for our customers with a team of passionately productive software product, engineering and delivery talent using agile practices to build highly available, nimble, extensible &amp; modern applications collaborating across the enterprise.Responsibilities:<ul><li>Assists in developing the business case for new products or features. Assists in the research of regulatory developments and provides preliminary input on analysis of potential implications to existing Products. Supports in the documentation of as-is processes for product management, product enhancements, key findings, and standard methodologies.</li><li>Supports in the creation and maintenance of the product backlog, prioritizing features and establishing timelines for product releases. Partners closely with analytics team to provide input and prioritize analytics requests.</li><li>Collaborates with cross-functional teams including Product, Technology, and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li><li>Assists in the identification of technical gaps and collaborates with broader teams to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes. Maintain core critical metrics.</li><li>Understands competitive and internal positioning for their product or product line through internal and external market research.</li><li>Use analytical abilities and strategic perspective to identify trends &amp; recommend solutions that will help improve the user experience.</li></ul>Minimum Qualification:<ul><li>1-2 years of experience working on/with software development teams</li><li>Knowledge of Loyalty Programs and associated products is desirable.</li><li>Building and maintaining strategic product roadmaps</li><li>Maintain a healthy backlog for scrum teams.</li><li>Ability to establish and maintain effective working relationships with all levels within the organization, including external partners.</li><li>Familiarity with agile and scrum software development methodologies</li><li>Excellent communication and collaboration skills to consult with various stakeholders and define optimal requirements.</li><li>Problem solving, project management and analytical skills; ability to prioritize and complete tasks.</li><li>Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)</li><li>Must travel on-site to office a minimum of three days per week, in alignment with team days.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Associate -Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Roles &amp; Responsibilities:<ul><li>Responsible for planning, directing and coordinating infrastructure projects from initiation to implementation. </li><li>Responsible for managing project costs, resources, change requests, risks and issues to ensure that maximum business benefits are maintained. Provides regular project status updates.</li></ul><ul><li>Works with stakeholders, Directors of Technical Delivery and Portfolio Management to ensure quality and timely delivery of projects.&nbsp;</li><li>Manages multiple projects in a rapidly changing environment.&nbsp;&nbsp;</li><li>Leads cross-functional teams and requires proficiency in organizational skills and ability to follow-up.&nbsp;</li><li>Coordinates all activities and deliverables within the Technology Infrastructure Team.&nbsp;</li><li>Accountable for appropriate/optimal engagement of delivery resources.</li><li>Develops high-level project plans and ensures that the scope and approach are fully understood by all stakeholders.</li><li>Ensures all systems of record for project reporting are kept current and directs and monitors work effort on a regular basis.</li><li>Identifies and tracks key project milestones (base-lining critical path).</li><li>Monitors and communicates progress of project delivery</li><li>Ensures timely and effective communication of project status in terms of cost, forecast, schedule and assessment of risks/issues.</li><li>Proactively anticipates project risks and issues and ensures adequate mitigation is put in place to ensure delivery is not compromised.</li><li>Ensures effective change control procedures and processes are efficiently used to maintain control on scope, schedule and cost.</li><li>Facilitates Post-Implementation Reviews to ensure lessons learned are incorporated into appropriate processes.</li></ul>Required Qualifications:<ul><li>Bachelor's degree or equivalent experience&nbsp;</li><li>Highly organized project manager with 1-3+ years demonstrated experience working in a project or program management role within a globally distributed infrastructure environment</li><li>Demonstrated experience working with senior executive management including developing and giving presentations</li><li>Ability to deliver complex projects under time sensitive delivery</li><li>High degree of familiarity with midrange technologies</li><li>Proficient&nbsp;with MS Office products (Word, Excel, Project, Visio, PowerPoint)</li><li>Excellent written and oral communication skills</li><li>PMP certification a plus</li><li>Experience with SDLC methodology and tools a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Project Manager

<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;<h4>Join Team Amex and let's lead the way together.&nbsp;</h4>American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large size companies around the world manage all facets of their business spending.&nbsp;Corporate Onboarding is one of American Express’ top enterprise initiatives and a core component is crafting detailed user experiences that presents a product offering to serve a wide range of Corporate Client structures. The purpose of the Onboarding Capabilities team is to modernize the onboarding process globally by developing robust capabilities that support the customer journey and scale the growing corporate business. The vision of the B2B data ecosystem is to thoughtfully organize supplier and buyer data in one place, provide a platform of common services that can be used consistently by end user applications and scale B2B payments by removing friction during the supplier enablement process.&nbsp;<h4>How will you make an impact in this role?</h4>We are looking for a top-tier Sr. Manager, Digital Product Management to help us build our next generation of digital onboarding capabilities that enable B2B payments through a central global experience—meeting customers where they are. We have a tremendous opportunity to re-invent the onboarding journey with best-in-class services for automated acceptance, turnkey enablement, product recommendations, opportunity simulators, and much more to deliver fabulous and seamless experience for our customers and partners.&nbsp;This role will serve as a product champion, responsible for evaluating and resolving product(s) and/or features to be built and delivered to our users. They will work with cross-functional teams including planning, product, user experience, engineering, and users in an agile environment—test/learn/improve—to continuously review business needs, identify opportunities, and mitigating risks. The successful candidate will be equally proficient in B2B payments and software development strategies (i.e., can speak to the differences between APIs, batch processing and event sourcing). &nbsp;<h4>Responsibilities:&nbsp;</h4><ul><li>Partner with stakeholders and customers across the organization to advise the product vision, strategy, features, and prioritization &nbsp;</li><li>Develop, own, and implement product roadmap execution to create an end-to-end onboarding and enablement experience&nbsp;</li><li>Translate product roadmap features into well-defined product requirements including features, user stories and acceptance test criteria &nbsp;</li><li>Work across functions (product, engineering, data, sales, account development) to enable a full stack solution of onboarding capabilities including acceptance, payment verification, and enablement&nbsp;</li><li>Partner with sales &amp; account development groups, Salesforce teams and Technologies to define the user experience for internal GCS users, including support and monitoring &nbsp;</li><li>Works closely cross-functionally to obtain a mutual understanding of the product vision and a passion for solving customer issues&nbsp;</li><li>Articulates product strategy and vision across the enterprise across multiple products</li><li>Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders &nbsp;</li><li>Lead the product functional design process based on an intimate knowledge of the users, applications, and technology &nbsp;</li><li>Define and execute a go-to-market plan, ensuring that product management, marketing and sales have what they need to be successful</li><li>Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment&nbsp;</li><li>Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire&nbsp;</li><li>Uses insights about the market and industry to drive value-added solutions</li></ul><h4>Minimum Qualifications:&nbsp;&nbsp;</h4><ul><li>A good balance of technical knowledge and business acumen with a proven record of accomplishment of delivering data driven solutions with a customer-first mindset &nbsp;</li><li>An established background in launching software or services in partnership with engineering teams and proficiency in prototyping, iterative development, understanding of Agile principles &nbsp;</li><li>Experience successfully driving end-to-end delivery of data &amp; intelligence solutions, including a wide variety of mechanisms, e.g., dashboards, APIs, real time alerts, etc. &nbsp;</li><li>Proactive, self-starter with excellent project management skills and ability to run multiple tasks effectively</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment &nbsp;</li><li>High degree of organization, individual initiative, and personal accountability &nbsp;</li><li>3+ years of experience in product management and/or product development &nbsp;</li><li>Experience with higher Excel functions, SQL, HIVE and/or Python&nbsp; &nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;</h4><ul><li>Experience with procurement, expense management and treasury businesses and processes are a plus&nbsp; </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Responsible for leading CMDB integration, data quality, and discovery from various data sources, improving CMDB health and collaborate across multiple organizations. <ul><li>Responsible for planning, conducting, and coordinating the delivery of IT Asset Management (ITAM) Program in conjunction with internal teams, vendor partners, as well as external private and public organizations.</li><li>Manage the complete lifecycle of products and ensure follow-through on identified improvement areas to measurably enhance ITAM, and ensure compliance with evolving regulatory requirements, and demonstrate program maturity.</li><li>Manage project costs, resources, change requests, risks, and issues to ensure that maximum business benefit is maintained and provide regular project status updates to leadership.</li><li>&nbsp; &nbsp; &nbsp; Maintain policy, control, and tooling linkages with data risk management, privacy, and other stakeholders.</li><li>&nbsp; &nbsp; &nbsp; Report on data element Key Risk Indicators (KRIs), effective controls, and metrics for reporting current and emerging risks to senior leadership, internal audit, and regulatory examiners.</li><li>&nbsp; &nbsp; &nbsp; Assist with the maintenance of a centralized risk and control taxonomy which cuts across all operational risk stripes </li><li>&nbsp; &nbsp; &nbsp; Assist with the performance of regular evaluations of Process Risk Self-Assessment (PRSA) effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements </li><li>&nbsp; &nbsp; &nbsp; Stay abreast of regulatory changes and industry best practices and provide oversight of processes to monitor, evaluate and integrate regulatory changes into PRSA framework &amp; trainings </li><li>&nbsp; &nbsp; &nbsp; Work with customers, key partners, and colleagues to define and enhance user experience around the CMDB</li><li>&nbsp; &nbsp; &nbsp; Coordinate with development, Quality Assurance, customers, and release team for Sprints/Program Increment (PI) planning.</li><li>&nbsp; &nbsp; &nbsp; Enable cross-functional collaboration with relevant teams within the product scope</li></ul>Qualifications:<ul><li>5+ years of relevant professional work experience in Information Security and Technology Risk Management&nbsp;</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices </li><li>Work experience with the ServiceNow platform is preferred</li><li>Understands business goals and can reframe information security risk discussions in business terms.</li><li>Excellent verbal and communication skills with the ability to present complex, sensitive issues </li><li>Highly diligent and process-focused in managing key deliverables and multiple timelines with competing priorities.</li><li>Prior experience in data governance, data risk management, data compliance, or enterprise data transformation programs preferred</li><li>Understanding of regulatory landscape while able to link threats to risk tolerance and control efficiency measures&nbsp;</li><li>Experience with rapid and iterative software development methodologies</li><li>Bachelor’s Degree in related field.</li><li>CISM, CISA, CRISC, CISSP or equivalent privacy certifications preferred</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Delivery Program Manager- IT Asset Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As part of the Enterprise Digital &amp; Data Solutions group (EDDS), the Enterprise Acquisition Products and Platforms team (EAPP) is constantly evolving how we serve and meet the needs of our customers. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card, loan, banking, and payment application and onboarding experiences that enable a positive and engaging experience for customers to apply for our products. In addition to an enormous emphasis on users and usability, our team is responsible for growing new accounts acquired and accounts receivable, by increasing application completions and approvals.How will you make an impact in this role?In this role, you will support data management and governance of digital acquisition data. Through your work and collaboration with key partners, this will help drive initiatives supporting accurate, reliable, and accessible data to be utilized by stakeholders across the enterprise. You will be a critical input towards defining and enabling business success, while ensuring compliance with data regulations, promoting data understanding and minimizing operational risk. You have a real passion for using data and technologies. You are hands on with data, enjoy being challenged, being part of a collaborative, diverse and inclusive team, and you seek every opportunity to learn.Responsibilities·Translating requirements into coherent user stories using agile tools and methods ·Implementation of data quality standards and processes to ensure accuracy, completeness, and consistency of data across acquisition systems·Delivering the product roadmap and capabilities in collaboration with other delivery teams·Partnering with engineering and design functions throughout the product development lifecycle from ideation to delivery and ongoing iteration ·Continually stay abreast of new digital platform trends and customer needs and the changing regulatory, competitive, and technological landscape across global markets·Leverage SQL skills to manipulate and analyze large data sets.·Perform in-depth data analysis to derive actionable insights and support decision-making processes·Support the development and maintenance of comprehensive dashboards, reports, and visualizations to track key performance indicators related to KYC-B Risk reporting·Conduct ad-hoc analyses to address specific business questions and support strategic initiatives effectively·Collaborate and communicate with product teams, tech partners, and business stakeholders across the enterprisePreferred Qualifications·Highly motivated with strong sense of accountability, initiative, and a "can-do" attitude·Bachelor’s Degree preferred·Proficiency in data management tools and technologies ·Experience working on projects within the Agile Framework ·Proficiency in data analysis/extraction: SQL and Python·A passion for technology, proficient in investigating customer needs and problems; Readiness to contribute ideas on product design, project management and technical solutions.·Demonstrated knowledge or aptitude for product management, ability to define and improve processes·Strong written &amp; verbal communication skills·Ability to work autonomously in a fast-paced environment, navigating ambiguous or unstructured problems and influencing without direct authority, among peers and with leaders, to drive desired outcomesSalary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Data Governance & Management

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li>Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li>Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li>Demonstrate effective use of supplies and staff labor hours. </li><li>Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li>Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li>Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li>Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li>Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li>Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li>Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li>Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li>May assume Charge Nurse's responsibilities as needed.</li><li>May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li>Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li>Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li>Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li>Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li>Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li>Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li>Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li>Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li>Assists with recruitment, training, development, and supervision of all personnel.</li><li>Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li>Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li>Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

U.S. Renal Care

Dialysis Clinical Coordinator - Chandler Acutes

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.It takes exceptional people to create exceptional products.We’ve built one of the most respected service brands in the world by creating products that set the standard for ease, convenience, security and innovation. Our product owners are at the center of it all, collaborating with business leaders, partners and engineering teams to shape the products of the future. If that fits your career vision, look no further.The product of great thinking.As a key link in the product development process, no two days here will be the same, but there are some things you can count on doing:<ul><li>Work with customers, key stakeholders, and partners to define a product vision and roadmap</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements</li><li>Support development of appropriate tracking and reporting to determine product performance</li><li>Work closely with the design and technology teams to develop, test and deliver defined capabilities</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria&nbsp;</li></ul>Description/Overview of the Department:&nbsp;The Network &amp; Acquiring Solutions (NAS) teams bring together American Express' Merchant-and Network-related Businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual Customers. The organization manages the relationships with millions of Customers around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.It begins with a Card Member using an American Express Card at one of our&nbsp;millions of proprietary Merchants around the world, then processing that&nbsp;transaction, and getting the merchant paid, is up to us. The Acquirer Capability&nbsp;Delivery (ACD) Products team is at the heart of the proprietary transaction&nbsp;process.&nbsp; We power billions of transactions leading to merchants being paid and&nbsp;continuing to welcome American Express cardmembers and their cards.We are looking for a talented Sr Associate with Product Owner aspirations to join the Acquirer Capability Delivery (ACD) team in delivering efficient, effective, predictable, and compliant Acquirer capabilities for our global merchants.&nbsp; The success of the role will depend on your ability to maintain, improve, and expand capabilities provided to our Merchants and Partners around the world. The successful candidate should be strategic and a detail-oriented self-starter who is comfortable working in a dynamic and fast paced role within the organization.You will work among high performing product, process, and engineering teams. You will have a passion for both&nbsp;technology and business solutions and an eye&nbsp;on industry trends. Working with our partners, you will develop and prioritize features that optimize shareholder value while solving customer problems. You&nbsp;will enjoy being challenged in a fun, collaborative, diverse, and inclusive team&nbsp;environment.Does this sound like you?This Sr Associate /Product Owner will:<ul><li>Build, update, and improve policies and procedures of the Global Merchant Accelerated Settlements (GMAS) application. Craft and maintain a product backlog for GMAS and ensure user stories are aligned to underlying outcomes.</li><li>Develop the business case for new features. Research regulatory development and provide preliminary input on analysis of potential implications to existing products. Prepare the documentation of as-is processes for product management, product enhancements, key findings and standard methodologies.</li><li>Act as a point of contact for internal inquiries. Collaborate with cross-functional teams including Product, Technology and other adjacent stakeholders to gather and document product requirements and to ensure timely delivery of product features, following agile development methodologies.</li><li>Identify technical gaps and collaborate with broader team to facilitate resolution risks, opportunities and changes tied to product management initiatives and processes.</li><li>Facilitate the reports and presentations for product governance meetings and Senior leadership meeting.</li><li>Maintain open communication channels with ACD Leadership, stakeholders, business partners, and technology partners.</li><li>Support governance processes for Acquirer Capability Delivery.</li><li>Become a subject matter expert of the products in scope.</li></ul>Qualifications:<ul><li>Knowledge and experience of Agile and Product development practices and processes is preferred, including the ability to write compelling user stories and lead certain Agile ceremonies.</li><li>1+ years’ experience working with a scrum team.</li><li>Strong familiarity with tools such as Jira and Rally.</li><li>Knowledge of merchant transaction processing capabilities a plus.</li><li>Strong communicator with a demonstrated ability to connect at all levels, who can also lead and influence business and technology partners effectively, is desired.</li><li>Ability to drive project deliverables to achieve business results.</li><li>Demonstrated ability to work autonomously and in a team environment.</li><li>Curiosity and desire to know how things work and ability to use that knowledge to find enhancement opportunities.</li><li>Ability to solve problems in a structured manner.</li><li>Recognize issues quickly and determine how to go about getting resolution.</li><li>Ability to drive standardization in processes.</li><li>Ability to manage Business and end user expectations in a challenging and ever-changing environment.</li><li>Bachelor's Degree in any related field or relevant work experience.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Associate, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.Primary Responsibilities:The Manager – Digital Product Managementwill be responsible for collaborating across the American Express Enterprise Data Management and Governance team, federated data management teams, partners and technology teams to define and deliver upon a near and longer term product roadmap that enables EDG to ensure compliance with data governance policies, automates Data Management (DM)/Data Governance (DG) routines and supports managing, effectively organizing and governing Amex data at scale. We are looking for Strong candidate having Data management background. understanding of data governance areas such as driving implementation of Product User Interface, metadata, data lineage, API Integration, data quality, and controls.The Manager - will be responsible for:<ul><li>Exemplifying strong data governance product experience in harvesting data dictionary, lineage, catalog, data quality.</li><li>Defining product strategies, automation framework for system integrations and user experience to build unified portal and various other Data Governance/Data Management needs and guide technologies in implementing these strategies and frameworks.</li><li>Extensive experience and partnership with technology having good understanding tech stack (Java, Python, Spark, Scala etc.) and database (SQL, NoSQL etc.) </li><li>Deep understanding of wireframe to build a blueprint of implementation.</li><li>Translating product vision and roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Building and managing the Enterprise Data Management, balancing the requirements of various partners, coordinating communications, and facilitating resolution of risks, issues, and changes tied to the Product Backlog.</li><li>Continually improving products post-launch, prioritizing bugs and feature requests based on customer satisfaction.</li><li>Actively participating in all phases of the Agile product delivery process.</li><li>Serving as the primary resource responsible for the ongoing management of technical activities related to data governance implementation at scale.</li><li>Conducting tool evaluations and proof-of-concepts for Enterprise Data Management solutions</li><li>Continually learning and adopting different approaches and new technologies that drive scalability and improve customer experiences, including artificial intelligence and machine learning techniques</li><li>Not just limited to the above functions, the incumbent will lead other pertaining implementation aspects within the evolving landscape of data governance and regulatory environment.</li></ul>Qualification Requirements:A successful candidate will have:<ul><li>5 plus years of experience in product management and/or product development</li><li>Proven track record of leading large and complex products, working with multiple partners in a fast-paced environment and delivering measurable results.</li><li>In-depth knowledge of Data Governance and Management concepts (API integration, metadata, lineage, data quality, data modeling, database etc.)</li><li>Promote disciplined and proactive metadata management approaches that ensure improvement in data management and governance framework adoption and quicker time to value with measurable KPIs.</li><li>This position will drive the build and collaborate to enhance and maintain the Enterprise User Interface for Data Management, policy encoding and standards library, data lineage, data quality, and dashboards.</li><li>Experience with Data Governance products like MANTA, Colibra, Alation, Atlan, IGC etc. </li><li>Perform requirements analysis, processes, and documents associated with population, maintenance, and completeness of metadata.</li><li>Processes and metamodel linkage between technical Business Glossaries and Collibra assets</li><li>Improvements to current procedures and develop methods for increasing efficiency, accuracy, and performance of metadata solutions.</li><li>Participate in a variety of activities related to data governance, data strategy implementation, data modeling, data requirements, risk assessment, identification of data challenges, modeling, data manipulation, and/or requirement elicitation.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in the technology of #TeamAmex.This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services.&nbsp;As a Senior Product Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, savings accounts, and debit cards. This group is nimble and creative, with the power to shape our product vision, strategy, and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers. As a Senior Product Manager in Digital Banking, you will work in an agile/SAFE set up and lead scrum teams responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation, and deployment. Requires strong organizational, technical, and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products. The Senior Product Manager has responsibility for decision making and prioritization for the scrum backlog working with the scrum team. The Senior Product Manager will report on and assist the Director of Product Management. Responsibilities:<ul><li>Works with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets.</li><li>Communicates and build consensus across disciplines in crafting the product roadmap.</li><li>Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners, and Architects to help assure strategy, vision and road map alignment and execution.</li><li>Translates product roadmap / capabilities into well-defined product requirements: features / user stories with detailed acceptance criteria.</li><li>Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs feature/story elaboration with the implementation team.  Reviews and accepts completed user stories.</li><li>Partners with the design and technology teams to develop, test and deliver the defined features and rapidly iterate new solutions.</li><li>Must be hands-on as needed for creating solution documents, code review, feature testing via UI / postman etc.</li><li>Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies.</li><li>Enables cross-functional collaboration with relevant teams within the product scope.  </li><li>Identifies risks, challenges, opportunities, and business integration needs.   </li><li>Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog. Supports development of appropriate tracking and reporting to monitor product performance post launch and to evaluate future investment.   </li><li>Works closely with analytics and uses internal data tools to understand / measure success and impact to critical metrics.  </li><li>Produces return on investment analyses and optimization recommendations.   </li><li>Leads and mentors associate product managers.   </li></ul>Qualifications:<ul><li>5+ years of experience in Product Management, with proven record of accomplishment in defining winning product constructs and delivering a product vision and strategy.</li><li>Knowledge of Banking domain, Treasury, Savings, Checking and Deposit (critical)</li><li>Direct experience working with Core Payments, Money Movement, and U.S Payment Rails.</li><li>Strong fundamentals about building ACH products, including Nacha Rules, Federal Reserve processing etc.</li><li>Solid Technology acumen, skilled at understanding business and customer needs and translating into tech requirements.</li><li>Proficient in API design pattern, Postman usage, should be able to test the features via UI or postman.</li><li>Good Collaboration skills and direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results. </li><li>Proven track record managing large, complex products / programs with multiple partners.</li><li>Detailed understanding and practice in SAFE agile framework. </li><li>Experience with rapid and iterative software development methodologies.  </li><li>Excellent verbal and written communication skills.</li><li>Bachelor’s Degree in related field required; advanced degree preferred. </li><li>Digital Banking experience is a plus.</li><li>Will to Win attitude.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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