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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN-PACE-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: Under RN supervision, the LPN, Continuous Care is responsible for providing nursing interventions and teaching skills to maximize patient comfort and to enhance the quality of life to the patient/family unit.Qualifications:<ul><li>A high school diploma or G.E.D. or an equivalent combination of education and experience</li><li>Current LPN licensure in the state of Florida, or current licensure from another state plus a temporary Florida permit</li><li>Minimum of one (1) year nursing experience in an in-patient, hospice, or home health setting</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023</li><li>Reliable transportation to meet visit schedule</li><li>Certificate of completion of 30 hour Infusion Therapy Course and in-house 8-hour Infusion Class preferred</li><li>Ability to communicate (written and verbal) in English</li><li>Flexible schedule to meet the needs of patients</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company’s health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Under the direction of an RN, provides nursing tasks to patients and families such as continuous care, dressing changes, catheter changes as identified in the plan of care developed by the Interdisciplinary Group (IDG).</li><li>Demonstrates clinical skills regarding application of Company policies and procedures such as:&nbsp; medication administration, symptom management, and patient/family relationships.</li><li>Observes/monitors patients for alterations in body systems, pain and symptoms and reports to RN.</li><li>Observes and reports signs of adverse reactions and responses to treatments and reports to RN.</li><li>Reports findings to physicians, APRNs and physician’s assistants following collaboration with RN.</li><li>Performs venipuncture for blood specimens.</li><li>Performs Central Venous Line (CVL) site observation/inspection; &nbsp;venous access device dressing, cap change and flushing venous access device; IV medication and fluid administration, IV pushes (per procedure) and venipuncture.&nbsp; May not make any changes to infusion pump including, but not limited to, rate changes and IV bag changes.&nbsp;</li><li>Documents per policy and procedure in medical record.</li><li>Performs other duties as assigned.</li></ul>Some locations may require:<ul><li>Cross training to Hospice House positions of equal licensure/certification and scope when census calls for flexible staffing.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

LPN, Hope Healthcare 8a-8p

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Thrift Store Truck Driver’s primary responsibilities include pick-up of donated items, and occasional delivery of large purchased items to all Thrift Stores owned and operated by the Foundation.Qualifications: • High School/GED level reading and math skills • Experienced driving skills • Company Driver - Valid driver’s license • Knowledge of assigned store area preferred • Ability to read a map and follow directions • Ability to communicate effectively, both verbally and written, with donors and other employees • Physically able to lift up to 80 pounds • Able to physically navigate stairs, narrow spaces and tolerate heat/cold while lifting and transporting heavy objects • Ability and have knowledge of how to break down furniture in order to move it and how to reassemble • Ability and have knowledge of how to move furniture in and out of donors’ and customers’ homes to limit damage to home or donated items • Ability to remain calm and troubleshoot/handle vehicle service issues independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Strictly follows the daily pick-up and delivery routes provided each day to effectively and efficiently manage time lines and schedules. • After proper training from management, plots routes and/or dispatches for non-scheduled pick-ups, deliveries, and transfers. • Exercises quality control of donated items by assessing the items’ resale eligibility. • Loads truck and secures items by practicing safe and proper body mechanics relative to lifting and transporting heavy items such as furniture, boxes, books, etc. • Maintains safe operation by complying with operational policies, procedures and standards, as well as state and local driving rules and regulations. • Cleans truck interior and exterior and ensures all maintenance work is completed according time appropriate timelines. • Ensures accountability standards for gas cards, receipts, and in-kind acknowledgements are met. • Maintains personal standards by presenting a neat and clean appearance, promoting a positive, courteous and safe work environment, and ensuring personal timekeeping procedures are met every day. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Thrift Store Truck Driver-Bonita Springs-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting following the regulations and guidelines established for PACE organizations.Qualifications: •&nbsp;&nbsp; &nbsp;High School Diploma or GED •&nbsp;&nbsp; &nbsp;Current Certified Medical Assistant License •&nbsp;&nbsp; &nbsp;BLS Certification •&nbsp;&nbsp; &nbsp;One year of experience working with the frail elderly, long-term care population or end-of-life care preferred. Competencies: •&nbsp;&nbsp; &nbsp;Satisfactorily complete competency requirements for this position. Skills and Knowledge•&nbsp;&nbsp; &nbsp;Must possess excellent communication skills&nbsp; •&nbsp;&nbsp; &nbsp;Must be organized and have excellent time management skills&nbsp; •&nbsp;&nbsp; &nbsp;Proficient in Excel, Microsoft Office, Outlook, and electronic medical records •&nbsp;&nbsp; &nbsp;Must possess strong sense of professionalism, good critical thinking, creativity, flexibility, and excellent problem-solving skills •&nbsp;&nbsp; &nbsp;Must possess high ethical standards •&nbsp;&nbsp; &nbsp;Must be comfortable in self-directed daily work •&nbsp;&nbsp; &nbsp;Strong desire to work in a team-based model of care&nbsp; Responsibilities of all employees: •&nbsp;&nbsp; &nbsp;Represent the Company professionally at all times through care delivered and/or services provided to all clients. •&nbsp;&nbsp; &nbsp;Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. •&nbsp;&nbsp; &nbsp;Comply with Company policies, procedures and standard practices. •&nbsp;&nbsp; &nbsp;Observe the Company's health, safety and security practices. •&nbsp;&nbsp; &nbsp;Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. •&nbsp;&nbsp; &nbsp;Use resources in a fiscally responsible manner. •&nbsp;&nbsp; &nbsp;Promote the Company through participation in community and professional organizations. •&nbsp;&nbsp; &nbsp;Participate proactively in improving performance at the organizational, departmental and individual levels. •&nbsp;&nbsp; &nbsp;Improve own professional knowledge and skill level. •&nbsp;&nbsp; &nbsp;Advance electronic media skills. •&nbsp;&nbsp; &nbsp;Support Company research and educational activities. •&nbsp;&nbsp; &nbsp;Share expertise with co-workers both formally and informally. •&nbsp;&nbsp; &nbsp;Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities •&nbsp;&nbsp; &nbsp;Regular collaboration with CNAs, nurses, medical providers, and other members of the interdisciplinary team to ensure patient's clinical care needs are met.•&nbsp;&nbsp; &nbsp; Perform administrative duties including authorizing/scheduling appointments, coordinating transportation services, performing data entry, answering telephones, ordering supplies/stocking inventory.&nbsp;•&nbsp;&nbsp; &nbsp;Coordinating with outside providers/consultants.&nbsp; •&nbsp;&nbsp; &nbsp;Perform clinical duties including taking medical histories, obtaining vital signs/rooming patients, collecting and&nbsp;preparing laboratory specimens, and providing medications or immunizations as directed by a provider.•&nbsp;&nbsp; &nbsp;Assist with transfers and scheduling of follow-up care •&nbsp;&nbsp; &nbsp;Screen incoming calls for referral to physicians and practitioners•&nbsp;&nbsp; &nbsp;Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities. •&nbsp;&nbsp; &nbsp;Supports and demonstrates effective and professional communication with patients and family members.•&nbsp;&nbsp; &nbsp;Works collaboratively with the administrative and operations staff. •&nbsp;&nbsp; &nbsp;Gathers patient data through interview and observation.•&nbsp;&nbsp; &nbsp;Assists patients and families with preparation for examination. •&nbsp;&nbsp; &nbsp;Assists the physician or NP during examination and procedures.•&nbsp;&nbsp; &nbsp;Documents patient data, treatments, procedures, and patient education according to PACE specific policies. •&nbsp;&nbsp; &nbsp;Assists the physician or NP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling &nbsp;information to obtain specialty testing, and/or specialty physician consultation.•&nbsp;&nbsp; &nbsp;Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment.•&nbsp;&nbsp; &nbsp;Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit.•&nbsp;&nbsp; &nbsp;Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.•&nbsp;&nbsp; &nbsp;Practices the efficient use of supplies.•&nbsp;&nbsp; &nbsp;Assists business office as needed with reception, scheduling•&nbsp;&nbsp; &nbsp;Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.•&nbsp;&nbsp; &nbsp;Adheres and assures compliance with PACE specific policy, procedures, value statements and Commitment to&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Excellent standards.•&nbsp;&nbsp; &nbsp;Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined&nbsp;in PACE policies.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Medical Assistant-PACE-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Per Diem RN is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For LPN in a Hospice House, the deadline is 3/31/2023.• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodationSome locations may require:<ul><li>Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN-Per Diem-Hope Healthcare-PACE

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Thrift Store Assistant is responsible for the day-to-day operational management of the store in the absence of the Thrift Store Manager. Successfully engages customers, donors and volunteers and handles interpersonal and merchandise issues.Qualifications: • High School diploma/GED required; some college preferred • Minimum one (1) year experience preferably in retailing, thrift, consignment and/or used merchandise sales • Experience in supervision of numerous volunteers or supervisory experience with a minimum of 20 employees preferred • Good communication (written and verbal) skills and well-developed interpersonal skills with the ability to work with and manage multiple volunteers and handle varied personalities from diverse backgrounds • Ability to work as a team member with the volunteers, Development Staff and the area’s community • Ability to develop and cultivate strong relationships with volunteer team, Development Staff and the community • Ability to strategically plan ahead and be innovative • Ability to plan and implement marketing and promotional campaigns • Ability to secure financial support from donors and community businesses • Good organizational and administrative skills • Results and goal oriented qualities helpful • Physical requirements: Position involves walking and standing, with occasional lifting of merchandise (with assistance) weighing up to 50 lbs.; ability to climb flights of stairs and move boxes/furniture on an ongoing basis • Ability to use Microsoft Word, Excel and Internet technologies Competencies: • Satisfactorily complete competency requirements for this position Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Assists in the implementation of daily procedures to open and close the store; implements sales strategies to ensure the customer experience is maximized while conflicts are mitigated. • Promotes a positive influence throughout the store including the receiving room, stock room, break room and sales floor. • When necessary, oversees back office functions including, but not limited to, processing cash transactions, creating bank deposits, reporting, and auditing customer transactions. • Collaboratively ensures the timely pick-up and delivery of donations. • Assists in the receiving of merchandise ensuring each item is properly processed and placed in the store. • Working with store staff and volunteers, ensures regular store maintenance is performed to establish a pleasant and safe retail environment to maximize the shopping experience. • Supports volunteers on the sales floor with customer conflicts, pricing issues, etc. • Responsible for effectively managing, training, guiding, communicating with, scheduling and organizing the store’s volunteer work force which may surpass 20 volunteers each day. • Promotes and is knowledgeable about Company programs and services. • Implements strategies, programs and activities as selected by the Foundation Executive Director and/or the Director of Thrift Stores. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Thrift Store Assistant-Hope Healthcare

Per Diem RN-Hope Healthcare

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The following job description represents the position’s essential functions necessary to be successful. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with professionalism and mutual respect for all. The requirements in this job description are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Occupational Therapist-Hope Healthcare-PACE

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Patient Family Liaison is responsible for presenting Chapters Health System’s services to patients, families, and community partners. The Patient Family Liaison works closely with families to ensure that they are appropriately connected to clinical, social, and community resources.Qualifications:<ul><li>High school diploma or equivalent required; Associate or Bachelor’s degree preferred</li><li>Minimum of two (2) years’ experience in medical, home health, hospice, social work or sales&nbsp;</li><li>CNA, MA or LPN certification or other relevant certification preferred</li><li>Experience providing information to families and patients</li><li>Strong knowledge of the Medicare hospice benefit including eligibility requirements, levels of care, services provided, and reimbursement of services</li><li>Ability to work in a fast-paced environment</li><li>Strong communication skills (verbal and written)</li><li>Ability to learn Company’s lines of services</li><li>Excellent customer service focus</li><li>Detail oriented</li><li>Ability to multitask and prioritize</li><li>Ability to present oneself in a professional manner</li><li>Ability to manage physical demands and emotional stress of workload</li><li>Strong goal/outcome orientation with exceptional time-management skills</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy&nbsp;</li><li>Reliable transportation to meet schedule</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Responsible for receiving referrals and appointments for patient and family meetings. Forwards referrals to Care Access Coordinators to enter into EMR.</li><li>Works collaboratively with the admission and sales teams while supporting patient, family, and referral partner’s needs.</li><li>Effectively communicates the benefits of the service lines to patients, families, and partners.&nbsp; Explains hospice services and philosophy of care and assesses patients and families’ goals.&nbsp; May obtain consents.</li><li>Conducts assigned visits as determined by the Care Connect Department.&nbsp; Communicates with Nurse the outcome of meetings regarding patient/family goals of care, anticipated discharge dates, location and any other factors impacting hospice admission.</li><li>Follows-up with Nurse or Social Worker regarding discharge plans.</li><li>Maintains good records, including outcome of patient family meetings through regular use of EMR and assigned reports. &nbsp;Documents follow-up plans in collaboration with or as directed by Nurse.</li><li>Maintains a high level of urgency in responding to customer needs.</li><li>Establishes and maintains professional relationships between Chapters Health System, its hospice affiliates, and community partners (including hospitals, physicians, long term care facilities, and assisted living facilities, where applicable).</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

24 Healthcare / Pharmacy Jobs in Fort Myers, FL, USA